The role of HR in a company

Octavia Tsibes
Lovina Plato

*Lovina Plato is the HR manager at Best Cheer Investments.

Human resources (HR) is normally the mother in the company.

One should always have a sympathetic and empathetic ear for employees and look after their welfare as well.

The role of HR is to manage, create, implement and supervise policies and regulations, which are mandatory for each and every employee.

HR should also have knowledge of a company’s appropriate functioning.

The best way to welcome an employee to the company is by make sure that the induction process they receive is friendly and helpful, so that they understand exactly how the company operates and what the goals are in terms of production and especially health and safety.

A typical day in the life of a human resource specialist starts with people.

There is never a day that is the same.

It starts before you get to your desk, when all our WeChats come through on your cellphone early in the morning, so that you know what is happening in the group.

HR is the heart of a company, where everything happens. A company cannot operate without a HR department.

There is no time for a first cup of coffee; you immediately start up your computer and check and answer emails.

The landline rings for a job confirmation, your cellphone rings and it is the safety officer who wants to report an incident that happened the previous night.

At the same time you have two people walking into your office with no appointment, wanting to talk to you. Shop stewards request answers on outstanding matters, and so it continues.

In terms of trends over the next five years, the HR department will see changes in training, developing people and empowering women to the next level.

At Best Cheer Investments, we also empower employees with training and development, ensuring wellness by organising blood donation clinics and also by ensuring they understand the principles of working in a healthy and safe environment. The employees are also empowered so that they understand their role in the company.