Branch Manager

Branch Manager
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Branch Manager: Dian Coetzee

Dian Coetzee is a branch manager at Bank Windhoek.
A bank manager is responsible for the overall performance and routine tasks of a branch. Coetzee’s focus as a branch manager is on customer satisfaction, sales, credit control, collateral administration, administration support and people management. A bank Manager is also accountable to synchronize and direct the operational function of the bank. “Bank managers supervise the office, provide high levels of customer service and facilitate regular team meetings and training,” says Coetzee.“ Although a tertiary qualification in finance and business administration is important, gaining experience in the banking environment is also vital,” he adds. “Seeing the financial successes of individuals and businesses after they received assistance from the bank, inspired me to be a banker,” he says. He further explains that assisting individuals and businesses in reaching their financial goals, ultimately contributes to the economy of the country and thus benefits all citizens and communities.