Information ministry eyes improved digitalisation of services

Namibia's digital future hinges on overcoming numerous hurdles
The goal of widespread digitisation of services in Namibia faces numerous challenges, including added strain on existing infrastructure, the need for more robust and reliable connectivity and improved data storage solutions.
Iréne-Mari van der Walt
With high hopes for the increased digitalisation of services across private and government entities, the ministry of information and communication technology acknowledges that its ambitions will face numerous challenges.

"While many infrastructures may benefit from digitalisation, some may experience added strain due to increased demand or reliance on technology. There will likely be a higher demand for reliable internet connectivity,” said ministry spokesperson Shoki Kandjimi.

“This could strain existing telecommunications networks if they are not adequately upgraded. There will potentially be an increase in digital transactions, which will necessitate more robust data storage solutions. Existing data centres may face challenges in handling increased loads unless they are expanded or modernised,” Kandjimi added.

“With an increase in technology usage comes a higher demand for energy and if not managed properly, this could lead to strain on power supply systems," he said.



National strategy

In spite of this, Kandjimi said the ministry hopes that both public and private entities will digitalise their services to better reach remote and vulnerable communities.

For the successful digitisation of services, Kandjimi said outdated and legacy infrastructure must be supported by newer, more reliable systems.

"The NDS (National Digital Strategy) identifies heavy reliance on outdated legacy systems as a challenge and, if not addressed, has the potential to hamper the uptake of digitalisation in all the sectors of the economy. To this end, the NDS under the digital infrastructure pillars calls for a robust, adequate, scalable, reliable and secure digital infrastructure in order to foster a technologically advanced environment, driving national progress and innovation."

The National Digital Strategy is centred on five pillars: digital infrastructure, digital skills, digital government, industry and innovation, as well as policy and regulation.

- irene-mari@nmh-hub.com.na