FirstRand retains PSG Bank of the Year title

Winner
FirstRand Namibia's second year as Bank of the Year highlights focus on customers and performance
STAFF REPORTER
  • 1 Hour Ago

FirstRand Namibia has been named Bank of the Year by PSG Wealth for the second consecutive year, an achievement the group says reflects its financial performance and the work of employees across its businesses.


The recognition, announced on 12 November, comes as the financial services group continues to serve customers through FNB Namibia, RMB Namibia, Ashburton and FNB Insurance.


For the group, retaining the title is about more than receiving an award. It is also an acknowledgement of the consistency required to manage a financial institution, maintain customer confidence and deliver sustainable results.


FirstRand Namibia chief financial officer Lizette Smit said receiving the recognition for a second year was particularly meaningful because it reflected consistency over time.


"Strong financial performance is built over time, through disciplined decisions, careful management of risk and a clear understanding of our responsibilities to customers, shareholders and the broader economy," she said.


Smit said the achievement reflected the collective efforts of employees across the group and the foundations they continued to build.


Chief executive Conrad Dempsey said strong financial performance also created opportunities for the group to improve its services and support the ambitions of individuals and businesses.


"Good financial performance gives us the ability to do more for our customers, invest in better banking experiences and support the ambitions of Namibian individuals and businesses," he said.


Dempsey added that the group remained committed to earning the trust customers placed in it.


While the award recognises the performance of the wider group, Smit was keen to acknowledge the people behind the achievement.


She said employees brought dedication, expertise and care to their work, while customers continued to demonstrate confidence in the group's services.


FirstRand Namibia operates across banking, investment and insurance, providing services to individuals, businesses and corporate clients through its various subsidiaries.