Old Mutual Namibia celebrates over 10 million Rewards Points redeemed

More than 25 000 members
The Rewards Programme is the centre of Old Mutual's financial inclusion and customer value.
STAFF REPORTER
  • 2 Days Ago
Old Mutual Namibia reached a significant milestone on its Rewards Programme where customers have to date redeemed more than 10.4 million which is equivalent N$1 million.







The Old Mutual Rewards Programme continues to grow as a key customer loyalty and engagement programme, with more than 25 000 members now participating in the programme.







Old Mutual Namibia's existing Rewards partners, The Foschini Group (TFG) and MTC, have been leading the way in this success, offering members value-for-money redemption options that span fashion, lifestyle, and telecommunications.







“This milestone is more than just a number, it’s a reflection of the trust our customers place in us and our commitment to return that value meaningfully,” said Logan Fransman, chief operating officer at Old Mutual Namibia. “By partnering with TFG and MTC, we’re creating a relevant and rewarding ecosystem that speaks to our customers’ everyday needs.”







Mignon du Preez, group marketing, public affairs and sustainability executive, added that “Our Rewards Programme is one of the many ways Old Mutual is enhancing customer experience and financial well-being. Reaching the N$1 million redemption mark shows the power of partnerships and the value we’re putting back into the pockets of our members. It’s purpose in action.”







Key highlights from the programme include:



10 433 700 total points redeemed

N$1 million of redemption value to customers

More than 25 000 members joined the Rewards Programme

Year-on-year growth in redemptions consistently, with the mobile application being the most used channel for redemptions

High spread across genders and age groups, with an equal split between males and females





The Rewards Programme is the centre of Old Mutual's financial inclusion and customer value. As it continues to grow its participation, Old Mutual is committed to expanding the programme even wider and providing more rewards to members.