How we welcome new employees

Michelline Nawatises

Within the workplace, induction refers to the process of getting new employees acquainted with your business, helping them to settle in and giving them the information required for them to become a valuable team member.

At Letshego, all new employees go through a proper and comprehensive induction before they start work. On the first day we give them a welcoming gift. This could be a branded pen, diary or a bag. On the first day we make the new employees find their feet, familiarise them with the work environment, and introduce colleagues, managers and mentors. The mentors guide the new employees and will be their go-to persons.

By the first week, the new employee is shown how the organisation works in more detail, explaining what their role is and how they fit in to its plans and vision for the future. This could touch on training and development opportunities, routes for promotion, and how performance will be assessed.

Then the employee is assigned to their workstation. We let them know what the standards of acceptable behaviour are, including company policies on social media and email use, and other important rules about dress code, smoking, parking, notice periods, different types of leave and so on. It's also the moment to explain how discipline, grievance, capability and absence management issues are dealt with.

Lastly, after a month we check on how they are settling in, whether they have any concerns or need further training or advice, with options for a further review at three months.


An employee wellness programme includes activities designed to support better health at work and to improve health outcomes. These programmes often include medical screening, incentives, behaviour change interventions, fitness programmes, social support or competitions.

At Letshego Bank, we have a wellness calendar that is linked to a world wellness calendar. Each month we have one or two wellness activities and we encourage staff to participate in all these activities.